Under the California Consumer Privacy Act of 2018, as amended (the “CCPA”), a California resident has the right to:

• Request a copy of the personal information that we have collected about the individual within the preceding 12 months before the request,
• Request that we delete the personal information we have collected from the individual, subject to certain exceptions, and
• Opt-out of the sale of his/her/their personal information.

Xbookstore LLC does not sell personal information to third-parties or outside agencies.

Once we receive and verify your request for a copy of the personal information that we have collected about you within the preceding 12-month period, we will disclose to you:

• The categories of personal information we collected about you;
• The categories of sources from which the personal information has been collected;
• The specific pieces of personal information we collected about you;
• Our business or commercial purpose for collecting or selling any personal information.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request, we will delete your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us to:

• Complete the transaction for which we collected the personal information, provide a good that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you. For example, we may not delete your personal information insofar as it is needed to honor our returns policy with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, illegal activity, or prosecute those responsible for such activities.
• Comply with the California Electronic Communications Privacy Act.
• Enable internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it

Only you or a person whom you authorize to act on your behalf may make a verifiable consumer request related to your personal information. If you wish to authorize another to act on your behalf, please be advised that we may require that you provide the authorized agent with signed written permission to submit a request and verify your own identity and confirm your permission directly with us, unless the authorized agent has a power of attorney. However, you may also make a verifiable consumer request on behalf of your minor child.

Our verification process works as follows:

Before we may process a request, in order to protect your privacy, we will ask for you to confirm a few pieces of information that we have on our records about you, for example:

• Your email address
• Your billing zip code

You may make a verifiable consumer request up to two times within a 12-month period, without charge. Unfortunately, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extended time period (up to 90 days). We will deliver our response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding receipt. The response we provide will also explain any reasons we cannot comply with a request, if applicable.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not respond to your exercise of CCPA rights by:

• Denying you goods or services.
• Charging you different prices or rates for goods or services, including through discounts or other benefits, or imposing penalties.
• Providing you a different level or quality of goods or services.
• Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

To the extent other terms of this Privacy Policy or Xbookstore LLC Terms and Conditions contradict the terms herein as applied to California consumers, the terms of this section control.

For additional information on your California privacy rights under the CCPA, please visit: www.oag.ca.gov/privacy/ccpa

 

California’s ‘Shine the Light’ Law
Under California’s “Shine the Light” law, a California resident with whom we have an established relationship has the right to request information about our disclosure of personal information to affiliated companies or third parties for their direct marketing purposes, within the immediately preceding calendar year, subject to certain exceptions. Xbookstore  LLC does not disclose our customers’ personal information to affiliated companies or third parties for their direct marketing purposes. For additional information on your rights under this law, please refer to CA Civil Code Section 1798.83.